Anytime you need a fresh point of view, please try another member of our staff. We are a team and we’re happy when you’re happy.
Your satisfaction is our highest priority. If you are not happy with your service, please notify us with 72 hours and we will do what needs to be done to correct it.
You may exchange any product or receive store credit within 14 days of original purchase. Styling tools are final sale, warranty by manufacturer.
Rates do not include gratuity. If you feel it is appropriate, gratuity is greatly appreciated. Gratuity cannot be added to bill and is only accepted in cash or check.
As a courtesy to all of our guests, we have a 24-hour cancellation policy for full highlight, ombre, Brazilian Blowout, Global Keratin, extension application and maintenance services, due to the lengthy appointment reservation time. If you no-show, cancel, or reschedule your appointment within less than a 24-hour notice, you will automatically be charged a $100 fee. Your credit card information is kept on file to guarantee your appointments. You have the option to prepay or buy a gift certificate for future appointments if your credit card information is not kept on file. We cannot take an appointment without a credit card or pre-payment arrangements.
Thank you for your understanding.