I messed up my appointment time and the girl at the front desk (I’m sorry I forgot your name!) was so kind and... understanding and was able to work me in!Tori cut my hair and was absolutely wonderful. She was so kind and gave me all sorts of tips on how to get my hair in perfect condition for my upcoming wedding.They were also able to get my in for an eyebrow waxing, she was very kind and always checking in to make sure I was doing okay and not painful.Thank you!!read more
Spent $1000 just for a simple, dye my roots blonde and then dye them red for a permanent color treatment. Hair dye... faded out after 2 days (1 hair wash). Gave me no advice to care for my hair. Treated me like scum comparing to their high selves. Spent $30 on a simple Revlon box to get better than what they ever could achieve. Will NEVER return.read more
Thank you for saving the day! Sarah was fantastic in an emergency hair mess with my niece. We came as a walk in and... this team REALLY couldn’t be any better. From mess to success and I literally could not be more thankful. Please run don’t walk to this salon. Thanks to the entire team for your help!read more
One of the nicest salon experiences I’ve had thanks to Ashley; she did an awesome job on my hair (face-framing cut with... layers in the back). Although the appointments are quick and the salon is busy, it didn’t feel rushed at all. Great results for good prices.read more
I found Salon Dulay shortly after they opened and found my forever salon home. The team here is so friendly,... professional and their skills are AMAZING! From the drinks and snacks when you arrive, to the hand and arm massage after a relaxing shampoo, the level of customer service is superior. While they will always suggest products they used to style your hair, they never push the sale.read more
Had my consultation done regarding the hair color and style I wanted with the “Master Hair stulist”. Discussed the... color that I wanted a change and blond balayage high lights I have Indian hair jet black. The stylist did not mention not even once that it would take more then one attempt to achieve the look. I paid hefty amount to get copper high lights that would not even show in the sun. After she was finished blow drying my hair I was shocked the color did not show. Then she manage to mention that I would take many times to get the hair to get blonde in my hair and that she did not want to burn my hair. I had got balayage in 2019 in Georgia and one attempt did it and my hair were fine. It took my coworkers months to realize I had done something to my hair. Anyway I work hard for my money and they wanted me to keep coming back to get the results I wanted. I paid hefty about to get my hair look like burnt coppers made me look cheap. Very very sad.read more
I absolutely love this Salon. Angel, Charles and his assistant Carole are the best (all the staff is wonderful as... well). I have never been disappointed with any of my cuts and I leave feeling fabulous. Carole is the sweetest person and makes you feel comfortable and relax. She offers you something to drink and when she washes your hair she gives you a divine head and hands massage. I highly recommend their salon.read more
Melanie was very sweet and gentle. From the moment I met her she was welcoming and explained the whole process to me-it... was my first devacut experience. She spent a lot of time talking to me about goals I had for my hair and helped me choose a style that would be best for my hair type. I am definitely going to make this my routine spot to get my hair done. It wa such a relaxing experience from the hair cut to the hair washing and complimentary hand massage. Melanie has a really gentle touch and calm demeanor that helps you relax and just enjoy the pampering process. I’m so glad I decided to splurge and go for a high quality salon experience. I also felt very safe in regards to Covid precautions. There was spacing between each client chairs at the cutting and hair washing stations with a glass barrier in between. All employees wore masks (I also chose to wear mine but is optional for guests I believe) the salon was very clean as well. Overall wonderful experience!read more
Ashley was incredibly! I was able to let my guard down and talk about depression and how hair cutting has been a mental... health thing for me. She was very patient with my laundry list of questions and was very gentle and super friendly!The overall staff were very welcoming and friendly. The cleanliness was amazing. I witnessed chairs being cleaned after use, hair debris clean-up was instantaneous, the windermere location is a must if you need your hair cut. The range of skin care, health care, make-up, and gift sets are too good to pass up. The complementary services aka snacks, drink 💯 the complementary aromatherapy when hair is being washed and amd/hand massage 💯. Thank you salon Dulay will definitely return ! 🙇🏻♀️read more
This review is way overdue.. it was several months ago I walked into the salon to be presented to I would say ☆The... BEST☆ of the best a top stylist "Marisol" she not only has the look of a celebrity stylist her techniques and precision where mind blowing. I actually felt as I was being filmed. I felt like a star and walked out looking and feeling like a million bucks. Her qualifications superseded the outcome. I not only recommend her I bow to her skills and magic she inhibits. She's a genius and master in her craft and if your a guy who likes style and wants nothing but the best..go and book only her.. Marisol is the absolute very best! I can't say it more.. absolutely loved...❤read more
Clean and classy this salon is first rate. Complimentary refreshments are a nice touch. The stylists are talented... professionals who listen to your concerns and make their magic with stylish cuts. Aveda products fill the shelves ready for you to choose your favorite.read more
Oh how I wished we lived here so that I could become a regular customer of Salon Dulay. We were here visiting on... vacation from Nebraska and from booking with this salon to the actual appointment, the customer service was out of this world. I booked the princess package for my 2 daughters since Disney is not currently offering the princess salon package. When I booked we wanted to get in early so we wouldn't miss much of the parks. Brittany offered to come in early for our appointment so that we could get their up-dos and get glammed up and be ready to go. Every reminder call was very friendly and very much appreciated (I have 3 kids so mom brain is REAL). Once we were at the appointment we felt treated like honored guests. The girls really enjoyed their time with Brittany. She was friendly and made them feel like royalty. Not only did they get beautiful up-dos with crowns and all, they got their nails painted and makeup done as well. This is something my girls will have as a fond memory for years to come and I really appreciate their willingness to go above and beyond. If you are looking for a way to make your little princess feel special then look no farther than Salon Dulay. I can't wait to go back to Florida so I can set appointment for myself. Even moms like to feel like royalty once in awhile 🙂read more
I love my hair! Stephanie, Jodie, and Lisette are AMAZING (and so sweet)! I was nervous trying a new salon so close to... my upcoming wedding in December but I feel that I’m in such good hands! Love Salon Dulay!read more
I received a fantastic experience at this salon. Brittany is awesome. Great conversation great haircut , couldn’t of... asked for anything more. Thanks Brittany.read more
Great experience when booking, very fast. The moment you walk in you get 5 star experience. Everyone is really nice and... professional. I got a haircut with Charles. He was great and I loved the haircut. However, blow drying was handed to someone else and she did not do a great job with it. Though she was extremely nice. But there's this thing about most hair salons including this one, if I BOOK with someone and PAY for THEIR service, I except to have it from start to finish. I just hate how they do something and then hand it over to someone else. Next time salon should be clear and tell me he will ONLY do my hair cut. Some of us ladies do not have extremely soft and silky hair and does need more blow drying and ironing. I had to redo the ironing at home because there were still areas in my hair that weren't ironed and frizzy.read more
Such a great Salon, everyone is nice customer service is top notch.Angel cuts my sons hair who is very picky teenager... we’ve been to all the barbers and hairstylist in my area he only likes her but honesly they are all great professionals my mom got her hair done by different stylists there and was great every timeread more
Ashley took an unfortunate situation (child chopped off her own hair) and salvaged it beautifully. While her hair will... just have to grow out, it looks adorable (from mullet to bob!) and she has gotten many compliments on it. Ashley took the time to discuss all of our options for repair while thoughtfully considering that said child tolerates minimal styling and still needs it put up for dance class several times a week. Finally, everyone at the salon was exceedingly professional and Ashley treated my 7 year old daughter as she would any other client which made her feel so grown up. I’ve always had exceptional service with multiple employees when using this salon and today was another wonderful experience.read more
Today was my first time visiting and I was attended to by Leah. The experience here is like going to a 5 star hotel,... the service feels incredibly luxurious and Leah did such a wonderful job. She made me feel very welcome and I loved the way my hair looked at the end. I would absolutely recommend.read more
After all the year of going from salon to salon with kinky curls that I have. I was never satisfied any where else,... until I found this salon. I absolutely love love the hight quality and gentleness of their coloring products. I struggle with gray hair having to cover my roots more often then others. The products have kept my hair healthy and manageable. I can’t visit any other place I love the service each and every time I visit Sandy my colorist has done an incredible job with the color scheme for me. I went from black brown hair too beautiful soft dark blonde hair and highlights. I finally love the color scheme of my hair.read more
I absolutely cannot thank Victoria enough for letting me babble the whole time I was in her chair! I went in with... postpartum depression from having a baby a short while ago and I needed to do something for myself. She squeezed me in on her schedule, because I walked in without an appointment, and I left feeling so much better about, not only my hair, but myself as well. She was so polite, sweet, and did an amazing job with my hair. Will definitely be sticking with her for a while. Thank you!read more
Would like to revisit my review since I had posted dissatisfactory results from my first visit.Jill from customer... service called me minutes after my review, took the time to understand my issue, went to the details of my experience and worked with me to ensure I feel heard, understood. She then set me up for a complimentary service with another stylist. The second complimentary service was par excellence. I loved the detail and meticulous work that was done on my hair. Ashley was consultative, heard my needs carefully and gave me the result that I was hoping for. I do think they made up for the dissatisfaction I had earlier. I appreciate the customer service and the quality. I’ll be back. Thank you!read more
Possibly the best and most consistent experience I've ever had for a hair cut. Treat yourself and get your hair done by... Zella or any of the other great staff.read more
Tabatha is an excellent colorist. I tried a couple other salons after moving to Winter Garden recently and I am so glad... I found Tabatha. As far as hair cutting, I just switched to Cleo and she is excellent too. I have very fine hair and the cut she gave me is the best one I have had in over 5 years. I have gotten so many compliments on the style.read more
I have been a going Salon Dulay Aveda for years. The entire staff is engaging and ready to make your visit... comfortable. The salon in Dr. Phillips, FL has rearranged to keep within the Covid guidelines and is happy to accommodate your needs. My stylist Linda P. and does a fantastic job of cutting my unruly hair.read more
I visited this salon recently for the first time for highlights and a cut. One of the best I've had. Would HIGHLY... recommend and will definitely be back. The level of customer service was outstanding.read more
Great team of professionals offering superior service in a safe, clean environment. Hats off to Salon Dulay for making... their guest feel comfortable during this trying time.read more
They informed us stylist would no longer be able to see us today. They require a 24 hour notice for the cancellation of... any appointment and they only gave us a 4 hour notice. We made the appointment a week in advance. That’s unprofessional, not courteous and bad customer service. I’ll be taking my business for my girlfriend elsewhere.RESPONSE TO OWNERS RESPONSE:The cancellation policy on YOUR website says 24 hours notice!!!It wasn’t shared with us that the stylist received an injury. We wish them the best. Next time improve your communication with your clients instead of trying to make them in the wrong.read more
The Aveda salon in Dr Phillips was recently taken over by Salon Dulay. I went for my first cut & style since the change... and I was appalled by the the configuration of the stations and lack of any social distancing. There were 4 stylist stations where the chairs were about 3 feet apart and every chair was occupied and had 4 stylists working elbow to elbow. I was lucky to be in one of the other stations where they were more spaced but those chairs were within a few feet behind me and people constantly walked behind me and stopped to talk to my stylist. I also noticed the masks with the salon logo that some staff were wearing were not effective. The nose part sits away from the face and one stylist had it fall below her nose constantly. Sometimes she repositioned it right away and sometimes she left it off her nose for awhile. During this whole time she was doing a persons hair.They put up plexiglass between each wash station but the salon is a place with no distancing and I felt very anxious the entire time. I could not wait to leave and do not think I can go backread more
First I need to thank Colorist Stephanie and stylist Ashley! After moving from NY it was difficult finding a salon that... could make me happy. Both ladies brought my hair back to life and made me feel alive again! So happy I am lost for words. Thank you all so much! 😍😍😍read more
Cleo styled my hair for my wedding and it was stunning! I am so grateful to Salon Dulay and Cleo for their... professionalism, awesome products and amazing service. There are some incredibly talented staff at this salon!read more
My experience at Salon Dulay was an absolute pleasure and I could not have been more thrilled with the results!! I was... pretty much a total novice at hair coloring so I did not know what to expect.My color technician (? not sure of the exact terminology) Amanda Nicole was terrific at explaining every step of the process, listening to what I wanted, and then executed it perfectly. She took me from my natural dark brown to this gorgeous lilac-mauve color that is so much more dimensional and luxe than I had dreamed it would be, and she offered great tips for maintenence between salon visits. She and everyone else I interacted with at Salon Dulay made my experience as comfortable as it could be and maintained excellent health and safety precautions the whole time. I am honestly so excited to go back for a refresh!read more
AMAZING!! i went to the Mills Ave location today to get highlights for the first time and the whole experience was... perfect. The entire staff was very friendly and Mikinzi who was my colorist was super patient and took the time to look at the pictures of what i wanted and oh did she deliver !!the highlights turned out so natural and sun kissed which is exactly what i wanted. 10/10 would come again!read more
Updated to 5 stars after seeing the response below. As I mentioned - love this place and the people that work... there!Great cuts, colors, and styles. Very friendly staff. The salon is kept spotlessly clean! My only complaint is they don't offer an additional selection menu like Aveda M Salon in Hunters Creek - that location has mini massages, aroma therapy, oils, etc. Might be due to COVID, but my one visit prior to COVID didn't include any of that.read more
I just love this Aveda Salon, Berenice has always done such a great job in my color! Love the service,... professionalism and quality of products of the place. Cleo and Ashley will give you a beautiful haircut. Really I would trust my hair to anyone that works there. I have recommended all my friends to this salon and they have all thanked me for it! Worth every penny! And about their safety protocol for the Covid Pandemic, 100% safe.read more
Firstly, I love my haircut. Chrissy was recommended to me by their front desk coordinator when I asked for a curly hair... expert. I was blown away. I left with gorgeous hair, with a haircut that Chrissy fully explained to me prior to begining the cut.The atmosphere is warm, inviting and luxurious. They are keeping guests separated and I felt very safe during my visit. This is my new salon.read more
Charles did an awesome job on my Brazilian blowout and cut... he was very knowledgeable of the product and answered all... my questions... The salon itself was very clean and very organized... the staff was very welcoming and friendly... We just moved to the area and needed to find a good salon... now I can send my husband, my mother and even my 2 year old and know they are in good hands... definitely recommend this salonread more
This Salon has it all. From the front desk women whom smile and make me feel welcome every time I have an appointment.... To the professionalism that the entire staff brings. I was really impressed by their covid guidelines on my recent visit, as I felt protected/safe and trust me, I’m a very nervous person already! Salon Dulay, keep doing what you’re doing, you’re operating model and your team is great!read more
Beautiful and well managed high end salon. Team is fun, genuine, engaged, talented and on point. Menu is extensive,... prices are reasonable. Complimentary services are a enjoyable sign that the owner cares about her guests and want to provide a great experience. Very professional covid 19 safety process. I love that they always keep up with the latest trends, techniques and products.read more
Such a great place with wonderful staff! They greet you with a warm and kind smile, the hospitality was amazing... compared to any salon I’ve ever been to. This place deserves a million stars lol. I recommend this place if you’re in Orlando, no salon is better!read more
Recently got a botched up hair cut at another salon (picture on the left before I went in). I ended up calling my mom... to see what she thinks I should do. She recommended me to this place and I could not be happier. My stylist Zella I believe her name was instantly heard my concerns and was able to assure me that we could fix it. The previous cut was so bad that many pieces were left extremely short but my stylist blended everything out and only took it up a little bit (Picture on the right). I am extremely satisfied and feel so much better about my hair. Thanks so much ladies! Would HIGHLY recommend this place!read more
These stylists know what they are doing! You are treated to a VIP experience. They offer beverages, both wine and... coffee and soft drinks to start with. They treat you to massages and aromatherapy while washing your hair. They help style your hair in the way you want. They are amazing and I will always go back to them!read more
Salon Dulay is an exceptional salon that is a true pampering experience! The owner, Laura Dulay, goes above and beyond... to make sure clients are happy with whatever service they have. Clients are offered various drinks in beautiful mugs, there’s always a variety of muffins, pretzels, etc as well in case you’re there for awhile and are hungry. Getting your hair washed is the best experience ever from the very comfortable recliner chair to the hot towel under your head, to the hot towel wrapped around your hair while the conditioner soaks in, to the relaxing hand/arm massage while you sit with the warm towel on. This all happens in a separate room that has low level lighting and is more peaceful ...setting a true relaxation tone. In 2020, I highly recommend you give this one of a kind salon a try!read more
Salon Dulay gives you a wonderful Aveda experience during your appointment. The colorist has stylists always do an... amazing job and are very professional and courteous. If you want the perfect colorist you should book with Nonna- she is absolutely amazing and has worked with me through various color changes to get my hair where I want it for my wedding, all while keeping it healthy!read more
I moved here from Georgia two and a half years ago and have had a hard time finding someone to do my hair the way I... wanted. I am pretty picky about my color and very picky about my cut. I was referred to Salon Dulay and scheduled my appointment with Bernice and Cloe. They were an amazing team!! I got exactly what I asked for! My original appointment was two months ago, and two months later my color and style is still in tact. As I have washed my hair since the appointment, I have never felt that my hair was dry or brittle, the color has held up very well, and I love how Bernice and Cloe were able to frame my face perfectly. I really can't say enough. I have gotten many compliments, and made many referrals. My next appointment is set! Thank you!read more
Salon Dulay is very nice. They operate a little differently than other salons I've used. For example, if you're getting... color done you'd have a separate colorist and a separate stylist who cuts and styles your hair. So in theory you could book two separate appointments if you are short on time or back to back. There is separate pricing for both (which is explained very well on their website). They also serve complimentary beverages and snacks. I had a half head Highlight and a cut & blow dry. It took about 3 hours from start to finish. I didn't really know what I wanted outside vague terms but they really delivered. Sandy did a great job with the color, blending the desired color with the existing faded highlights and natural color. Cristalis was a great stylist, and basically understood I didn't know what I wanted other than long and pretty and took it from there. Overall, I had a great experience and I plan to return.read more
When you make a big move, everything changes and it can be overwhelming! You have to find a new doctor, a new dentist,... and of course a new hair stylist. I love Aveda products, which is why I decided on Salon Dulay. The salon is clean, modern, and welcoming. I chose Ashley as my stylist, and her talent became obvious immediately. She listened to my concerns and gave me a precision short cut that suits me -- and the humid Florida climate -- perfectly. The owner personally follows up with you after your visit to make sure you are completely satisfied. I highly recommend!read more
We are new to the area and I found this salon because I like Aveda Salons and it was convenient in location. I loved... the entire experience and thought all of the staff were welcoming, warm and hospitable. My hair cut and style were exactly what I wanted, it was fairly priced and everything ran on time. The owner sent a lovely note following, which I thought was a nice touch. They clearly care about their clients and I look forward to going back. Highly, highly recommend.read more
From the moment you walk in...you are in a very calm & peaceful oasis...the smell is so beautiful & intoxicating...the... Staff all great looking in black...the Hairdressers themselves are #Fierce! They also show you how to maintain your style or cut with product....thank you Zella..for making us #Look Hood!"read more
