Anytime you need a fresh point of view, please try another member of our staff. We are a team and we’re happy when you’re happy.

Your satisfaction is our highest priority. If you are not happy with your service, please notify us with 72 hours and we will do what needs to be done to correct it.

You may exchange any product or receive store credit within 14 days of original purchase. Styling tools are final sale, warranty by manufacturer.

Rates do not include gratuity. If you feel it is appropriate, gratuity is greatly appreciated. Gratuity cannot be added to bill and is only accepted in cash or check.

As a courtesy to all of our guests, we have a 24 hour cancellation policy. If you cancel, no-show or reschedule your appointment with less than 24 hours notice, you will be automatically charged 50% of your scheduled services. Your credit card will be kept encrypted on file to guarantee your appointments.

Thank you for your understanding.